Success score rating

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Based on the change success score rating, a color and text is associated that is displayed as part of the Change Success Score card. By default, four success score ratings are available with a specific score range.

    Before you begin

    Role required: admin
    The following default ratings available.
    • Low
    • Medium
    • High
    • Excellent

    Each rating is associated with a default range and color.

    The Change Success Score Ratings table is used to hold the records of the text and a color associated with the success score range.

    You can choose to modify the score range, color, introduce, or modify new rating values. The values defined here can be viewed in the Change Success Score card on the change Request form.

    Change success score card

    Procedure

    1. Navigate to All > Change > Administration > Change Success Score Ratings.
    2. Perform the given action based on your requirements.
      ActionProcedure
      To add a new score range Click New and fill in the range details and the color you want to associate and submit.
      To modify the existing range Open the rating, and click the here link in the record information message to modify the values.
    3. Click Update.