---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create change approval policies

# Create change approval policies {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use a change approval policy to define the approvals that are generated for your change requests.

## Before you begin

Role required: admin or change_manager

## Procedure

1. Navigate to AllChangeChange PolicyChange Approval Policies.
2. Select New.
3. In the Name field, enter a name for the policy.
4. In the Execution field, select an option to determine the approach to execute your decision.  
   * First decision that matches: Uses the first matching decision in the ascending order of the value defined in the Order column of the Decisions list. The associated approval definition is applied.
   * Run all decisions that match: Uses all matching decisions and applies the associated approval definition.
   {#create-change-policy__ul_pdn_5f5_2jb}
5. Select Submit.
6. Select the policy you created.
7. Add your decisions to the policy and select Submit.

## What to do next

To add more policy inputs and decisions, see [Create Policy inputs](https://www.servicenow.com/docs/H7g3YW0_kbwD6t6pSxFz4g "Policy inputs are variable sources that you can use while evaluating a decision to determine the approval action. You can create multiple policy inputs to evaluate the decision created, and also access the change request table and any table change request references.") and [Create Decision records](https://www.servicenow.com/docs/KOk26wjPP5X5QInM5qwwfg "Decision records contain the conditions that you can use to determine the change approval action. Create decisions with the condition builder when you create change approval policies.").
* **[Create policy inputs](https://www.servicenow.com/docs/H7g3YW0_kbwD6t6pSxFz4g)**   
  Policy inputs are variable sources that you can use while evaluating a decision to determine the approval action. You can create multiple policy inputs to evaluate the decision created, and also access the change request table and any table change request references.
* **[Create Decision records](https://www.servicenow.com/docs/KOk26wjPP5X5QInM5qwwfg)**   
  Decision records contain the conditions that you can use to determine the change approval action. Create decisions with the condition builder when you create change approval policies.

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