Create a change schedule from the Change Schedules page

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can create a change schedule to view all scheduled changes, change tasks, blackout periods, maintenance windows for any given date, week, month, or year.

    Before you begin

    • You have activated Change Management - Change Schedule plugin (com.snc.change_management.soc).
    • Role required: itil, sn_chg_soc.change_soc_admin, sn_change_role, sn_change_write roles, sn_change_write, or admin
    Note:
    • A user with an ITIL role can create a Change Schedule definition and view the schedule definition that they have created.
    • An admin or a change schedule administrator can read or edit all Change Schedule definitions.

    Procedure

    1. Navigate to All > Change > Schedules > Change Schedules and click New.
    2. On the form, fill in the fields.
      Table 1. New Change Schedule form
      Field Description
      Name Name of the change schedule.
      Start date field Field from the change request form that indicates the start date as an example planned start date.
      End date field Field from the change request form that indicates the end date as an example planned end date.
      Condition Conditions that determine which change requests display in the Change Schedule interface and the order in which those change requests are sorted.
    3. Click Submit.
      The change schedule is displayed in the timeline view.