---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Upgrade Change Management

# Upgrade Change Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate Change Management core and update your change types and customizations when you upgrade an instance that used Change Management before the Geneva release.

## Before you begin

Role required: admin

## About this task

## Procedure

Activate the Change Management core, State Model, Standard change catalog, and Mass updates CI plugins.

* If you are upgrading from a release prior to Geneva, you can choose to activate Change Management core, State Model, Standard change catalog, and Mass updates CI plugins. The State Model, and Standard change
  catalog plugins are dependent on the Change Management core plugin. Hence, activating either the [State model](https://www.servicenow.com/docs/McHxFQqtv6WZc3gV9DVr8w "You can activate the Change Management - State Model plugin (com.snc.change_management.state_model) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") or the [Standard change catalog](https://www.servicenow.com/docs/gxYUFs~9Uf18Kcb1emFGwQ "You can activate the Change Management - Standard Change Catalog plugin (com.snc.change_management.standard_change_catalog) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") plugins results in the activation of the Change Management core plugin.

  Also consider the following consequences of activating Change Management core and the subsequent changes you might need to make to best suit your organization's requirements:
  * The previous change types are updated from routine, comprehensive, and emergency to standard, normal, and emergency respectively. Analyze customizations that you may have performed that reference old change type values since they are affected and require updating.
  * When Change management core is activated, the change types are updated.
  {#migrate-change-mgmt-pre-geneva__ul_xd1_msd_2bc}
{#migrate-change-mgmt-pre-geneva__choices_drx_pjq_hbc}

## Result