---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Mobile experience for Change Management

# Mobile experience for Change Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage your change tasks from anywhere using the Mobile Agent mobile
application. With this mobile application, you can stay connected and access the information in
real time to complete your tasks.

As an ITSM agent or technician, you can use Mobile Agent when connected
online to accomplish the following task:

* Access the change tasks assigned to you or to your group.
* Add comments or work notes or reassign the change tasks.
* Receive push notifications for change tasks assigned or commented on.
* Approve or reject change requests, requests, and requested items.

{#mobile-experience-cm__ul_y21_1jt_3jb}

Watch this three-minute video to learn about the Mobile Agent for managing
change tasks.
* **[Download the Mobile Agent mobile application](https://www.servicenow.com/docs/aqQHHpMWBVvmwMxTMFkwMg)**   
  Access Mobile Agent on your mobile device to manage your change tasks.
* **[Get started with Change Management mobile tasks](https://www.servicenow.com/docs/0rvIpWOhN9P4usQttroSMw)**   
  Access Mobile Agent on your mobile device to manage change tasks.