---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Mobile experience for Change Management

# Mobile experience for Change Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Manage your change tasks from anywhere using the Mobile Agent mobile application. With this mobile application, you can stay connected and access the information in real time to complete your tasks.

As an ITSM agent or technician, you can use Mobile Agent when connected
online to complete the following tasks:

* Access the change tasks assigned to you or to your group.
* Add comments or work notes or reassign the change tasks.
* Receive push notifications for change tasks assigned or commented on.
* Approve or reject change requests, requests, and requested items.
{#mobile-experience-cm__ul_y21_1jt_3jb}
* **[Download the Mobile Agent mobile application](https://www.servicenow.com/docs/~MrxsbMc5rwHRfQZeOaGEQ)**   
  Access Mobile Agent on your mobile device to manage your change tasks.
* **[Get started with Change Management mobile tasks](https://www.servicenow.com/docs/0LziTUTxfUGiN7Z9cHMKgQ)**   
  Access Mobile Agent on your mobile device to manage change tasks.