View change tasks

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can view the state, risk, and the schedule of the change tasks in the Mobile Agent mobile application.

    Before you begin

    Role required: itil or sn_change_write

    Procedure

    1. Tap My Work tab.
    2. Tap Change tasks to open the list of change tasks.
    3. Tap the change task for a detailed view.
    4. Tap any field with right arrow to view its details.