State progression for normal, standard, and emergency changes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Each change request model progresses through a number of state values in a specific order.

    To enable state transitions, you can attach a process with defined conditions to the change model states. For more information, see Attach a process for Change model states.

    Table 1. Normal change state progression
    State Can be canceled? Diagram
    1. New Yes
    Figure 1. Normal change state model
    Normal state change model
    2. Assess Yes
    3. Authorize Yes
    4. Scheduled Yes
    5. Implement Yes
    6. Review No
    7. Closed No
    Table 2. Standard change state progression
    State Can be canceled? Diagram
    1. New Yes
    Figure 2. Standard change state model
    Standard change state model
    tandard chan2. Scheduled Yes
    3. Implement Yes
    4. Review No
    5. Closed No
    Table 3. Emergency change state progression
    State Can be canceled? Diagram
    1. New Yes
    Figure 3. Emergency change state model
    Emergency change state model
    2. Authorize Yes
    3. Scheduled Yes
    4. Implement Yes
    5. Review No
    6. Closed No