Review a change template

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Review a change template proposed for common change requests.

    Before you begin

    Role required: change_manager

    You must have role configured with access to approve the templates associated with the change model.

    About this task

    The approval process for change templates is determined by the publish approval flow set by administrators. For more information, see Change template management flows.

    Procedure

    1. Navigate to All > Change > Models > Change Templates.
    2. Select the template assigned to you to approve.
    3. Review a proposed template.

      • To approve a proposed template, either select Approved in the State column or navigate to the Approvers tab, select the template in the Requested state and then select Approve.

        After approval, the template state changes to Published.

      • To reject a proposed template, either select the Rejected option in the State column or navigate to the Approvers tab, select the template in the Requested state and then select Reject.

        After rejection, the template state changes to Draft.