---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Train the Risk Intelligence solution

# Train the Risk Intelligence solution {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create Risk categorization or similarity solution definitions to use the predictive intelligence that helps in accessing change risk.

## Before you begin

Ensure that Change Management - Risk Assessment (com.snc.change_management.ml.risk) plugin is activated.
Role required: admin

## Procedure

1. Navigate to AllChangeIntelligent Solution ConfigurationRisk Intelligence.
2. Select the Solution type.  
   * If the Solution type is <kbd class="ph userinput">Similarity</kbd>, then you can see the default, Change Risk Similarity Definition solution.
   * If the Solution type is <kbd class="ph userinput">Classification</kbd>, you can see the default, Change Risk solution.
   {#train-risk-intelligence-solution__ul_xll_rgg_plb}
3. Customize the default solution.  
   For more information, see [Create and train a similarity solution](https://www.servicenow.com/docs/access?context=create-similarity-solution&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US) and [Create and train a classification solution](https://www.servicenow.com/docs/access?context=create-solution-definition&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).
4. Click Update.

*[\>]: and then