Train the clustering solution for standard change proposal

Train the Standard change proposal solution definition to use clustering capabilities to identify and suggest Standard Change templates to create a change.

Before you begin

Ensure that Change Management - Standard Change Template Intelligence (com.snc.change_management.ml.sctp) plugin is activated.

Role required: admin

Procedure

1. Navigate to All > Change > Intelligent Solution Configuration > Standard Change Proposal.
2. Customize the default solution definition to train the solution.
   By default, the Std Change Template Candidates is the solution definition provided. To generate records in the std_change_template_candidate list, execute the scheduled job Update Standard Change Cluster Candidates. You can also configure the scheduled job to run at specific periods by selecting the required option in the Run field in the Scheduled Script Execution page. You can then create standard change templates from the clusters generated.

   For more information on creating and training the solutions, see Create and train a clustering solution.

3. Click Update.