Assign a maintenance schedule to configuration items

You can review and determine the conflicts in a change schedule by assigning the maintenance schedules to configuration items (CI). After you assign a maintenance schedules to the CI, add the CI to the change request.

Before you begin

Role required: itil

About this task

When the configuration item with an assigned maintenance schedule is used in the change request, the conflict detection determines the schedule change outside the maintenance window and displays a conflict error message.

Procedure

1. Navigate to All > Configuration > Application Servers.
2. From the list of servers, select the server that you want to add the maintenance schedule to.
   Note:

   If you don't see the Maintenance schedule field on the record, click the personalize list icon ( ) and modify the Personalize List settings to add this field.
3. Double-click the Maintenance schedule field and use the search icon to select a schedule and assign it to the server.

Result

The selected maintenance schedule is assigned to the server.