---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Creating change approval policies

# Creating change approval policies {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the change approval policy to create change approval definitions and the change
approval policy workflow to control the approval process for a change request.
* **[Create approval definitions](https://www.servicenow.com/docs/wk7YWOxxEfMVtcocVFSm6w)**   
  Use approval definitions to define a set of criteria that are evaluated automatically before the policy is marked as approved.
* **[Create change approval policies](https://www.servicenow.com/docs/3KwKO4VOdnlb~DXqQf~ahA)**   
  Use a change approval policy to define the approvals that are generated for your change requests.
* **[Change Approval Policy workflow activity](https://www.servicenow.com/docs/O5I9p3hVtlwgDX2MMznqKw)**   
  The Change Approval Policy workflow activity controls the approval process for a change request. It creates user and group approvals according to a change approval policy record. A workflow can include multiple activities, each referencing the same or different Change Approval Policies.
* **[Use the Change Approval Policy workflow activity](https://www.servicenow.com/docs/NJbw4Bd7G7LvlnUpEjawnA)**   
  Apply your Change Policy in your Change Request workflow to manage the approvals.
* **[Use the Apply Change Approval Policy flow action](https://www.servicenow.com/docs/o36GcSYRZxrGSwBQR3Didg)**   
  Apply your change approval policy in the Change Management Workflow Studio action to control the approval process for a change request. You can create user and group approvals according to a change approval policy record.
* **[Create a change approval policy using Decision Builder](https://www.servicenow.com/docs/yI7wNyaVcWqClJShq1vbEw)**   
  Create a change approval policy in Decision Builder to define the approvals that are generated for your change requests.