---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Slack slash commands

# Slack slash commands {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Slash commands provides a quick way to invoke your app to perform specific actions from
Slack.
You need to [configure slash commands](https://www.servicenow.com/docs/access?context=set-up-slack&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) to execute the commands. Only a user
with the sn_incident_write, itil or admin role can execute the commands.
{#slack-commands__table_eg5_4td_jnb__entry__2}

| Commands | Description |
|-|-|
| /now help | Provides list of available ServiceNow commands with description. |
| /now create incident | Creates an incident with the inputs provided by the user. |
| /now list incidents | Lists all active incidents assigned to the user. |
| /now oncall \[group name\] | Displays shifts and members who are currently on-call for a group. Note: Only a user with the itil or the admin role can execute this command. |
| Slash commands that can be run only from channels associated with ServiceNow ||
| /now comment \[comment\] | Posts a comment in the Additional comments field of the associated incident. |
| /now note \[note\] | Posts a note in the Work notes field of the associated incident. |
| /now assigntome | Assigns associated incident to the slack user. |
| /now assign \[@slack_user\] | Assigns associated incident to a specific user. |
[Table 1. Slash commands]

{#slack-commands__table_eg5_4td_jnb}