---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure

# Configure ITSM Employee Slate for Moveworks {#ariaid-title1}

Release version: Australia  
Updated August 13, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable ITSM Employee Slate for Moveworks by setting up Moveworks for Employee Slate and enabling the ITSM Employee Slate for Moveworks plugin.

## Before you begin

Role required: admin

## Procedure

1. [Set up Moveworks for Employee Slate](https://www.servicenow.com/docs/access?context=empworks-set-up-moveworks&version=australia&pubname=australia-employee-service-management&ft:locale=en-US).  
   This includes configuring Moveworks chatbot for Employee Slate and configuring Employee Slate for Moveworks.
2. Install the ITSM Employee Slate for Moveworks plugin to enable the ITSM Employee Slate for Moveworks application.
3. Install the following plugins from the MoveWorks Marketplace and follow the on-screen instructions to complete the installation.  
   * Outage Lookup plugin
   * IT Walk-up Visits plugin
4. To customize your walk-up experience, refer to [Configuring Walk-up Experience](https://www.servicenow.com/docs/RnF1SausuhEmqnpqs1GjrA "Customize your Walk-up Experience portal and configure appointments, notifications, walk-up venue locations, associated stockrooms, customer satisfaction surveys, and hours of operation to meet your required needs.").