---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure

# Configure Employee Slate for ITSM {#ariaid-title1}

Release version: Brazil  
Updated September 16, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Employee Slate for ITSM to manage IT service requests using Employee Slate for Moveworks or with Employee Slate (built for Now Assist).

## Before you begin

Role required: admin

## About this task

You can use Employee Slate for ITSM either with Employee Slate for Moveworks or with Employee Slate (built for Now Assist).

## Procedure

1. Install the Employee Slate for ITSM plugin to enable the Employee Slate for ITSM application.
2. Integrate Employee Slate for ITSM with either Employee Slate for Moveworks or Employee Slate (built for Now Assist).

   | To | Do this |
   | Integrate with Employee Slate for Moveworks | 1. [Set up Moveworks for Employee Slate](https://www.servicenow.com/docs/access?context=empworks-set-up-moveworks&version=brazil&pubname=brazil-employee-service-management&ft:locale=en-US). This includes configuring Moveworks chatbot for Employee Slate and configuring Employee Slate for Moveworks. 2. [Configure Employee Slate for Moveworks](https://www.servicenow.com/docs/access?context=config-es-cbs-moveworks&version=brazil&pubname=brazil-core-business-suite&ft:locale=en-US) 3. Install the following plugins from the MoveWorks Marketplace and follow the on-screen instructions to complete the installation. * Outage Lookup plugin * IT Walk-up Visits plugin {#configure-employeeworks-itsm__ul_h2y_bnw_pkc} {#configure-employeeworks-itsm__ol_oyj_qmw_pkc} |
   | Integrate with Employee Slate (built for Now Assist) | [Configure Employee Slate for Now Assist](https://www.servicenow.com/docs/access?context=config-es-cbs-na&version=brazil&pubname=brazil-core-business-suite&ft:locale=en-US) |
   |-|-|

   {#configure-employeeworks-itsm__choicetable_wsn_kmw_pkc}
3. To customize your walk-up experience, refer to [Configuring Walk-up Experience](https://www.servicenow.com/docs/CmfZvhC4i5YjH_rSQmwvhg "Customize your Walk-up Experience portal and configure appointments, notifications, walk-up venue locations, associated stockrooms, customer satisfaction surveys, and hours of operation to meet your required needs.").
{#configure-employeeworks-itsm__steps_izp_l4w_pkc}