Results of canceling a contract renewal process

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Cancelling a contract renewal process results in a change in the state of Contract, Contract Renewal Request, Contract Renewal Request Lines, and Contract Renewal tasks.

    Table 1. Contract cancellation results
    Canceled item Result
    Contract Renewal Request
    • The entire renewal request is canceled.
    • The substate of the contract that is being renewed is cleared.
    • All the draft contracts are canceled.
    Contract Renewal Request Line
    • The Contract Renewal Request Line is canceled.
    • When all Contract Renewal Request Lines are canceled, the Contract Renewal Request is canceled.
    • The renewal of immediate child draft contracts is canceled.
    Contract Renewal Task
    • The Contract Renewal Task and the Contract Renewal Request Line are canceled.
      • If the Contract Renewal Request has only one Contract Renewal Request Line, the stage of the Contract Renewal Request changes to Canceled.
      • If the Contract Renewal Request has multiple Contract Renewal Request Lines, the stage of the Contract Renewal Request doesn’t change.
    • The renewal of immediate child draft contracts is canceled.
    • The state of the draft contract changes to Canceled.
    • The state of the tasks that are already closed does not change.
    • The state of the open tasks changes to Closed Incomplete.
    • Rate cards are attached to the draft contract become inactive.
    • The state of the contract that was being renewed moves to the original state and the substate is cleared.
    • The associated entitlements with the Contract Renewal Task are removed.
    Contract
    • The renewal of immediate child contracts is canceled when child contracts are included in the Contract Renewal Request.
    • The Contract Renewal Request Line is canceled.
    • Any initiated Contract Renewal Request by this contract is canceled.
    • The purchase order of the contract and immediate child contracts is canceled.