Cancel a contract

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can cancel a contract when the State is Active.

    Before you begin

    Role required: admin, contract_manager (core UI and Hardware Asset Workspace only), sn_eam.enterprise_admin (Enterprise Asset Workspace only), or sn_eam.enterprise_asset_manager (Enterprise Asset Workspace only)

    About this task

    After a contract is canceled, the following process occurs.
    • The contract State changes to Canceled.
    • Condition checkers are changed to inactive.
    • Renew and Extend buttons become inactive.
    • Contract rate cards become inactive.

    Procedure

    1. Open the list of contracts that are used across your deployment.
      • If you are using the core UI, navigate to Contract > Contracts > All.
      • If you are using the Hardware Asset Workspace, open the Contract management view and then select the All contracts tab.
      • If you are using the Enterprise Asset Workspace, open the Contract and lease management view and then select the All contracts tab.
    2. Select a contract.
    3. Click Cancel Contract.
    4. Click Yes to confirm the contract cancellation.