---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure webhooks in Bitbucket manually

# Configure webhooks in Bitbucket manually {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure webhooks in Bitbucket to send sync notifications to the DevOps Change Velocity application.

## Before you begin

Role required: sn_devops.admin or sn_devops.tool_owner in DevOps Change Velocity, Bitbucket admin

## About this task

You can also access manual configuration from the Bitbucket tool record in DevOps Change Velocity.

## Procedure

1. In Bitbucket, navigate to SettingsWebhooks for the specified repo, and add a webhook.
2. In DevOps Change Velocity, choose Configure manually when configuring the tool instance to send data.  
3. In DevOps Change Velocity, copy the Webhook URL field from the ServiceNow instance connection details for Bitbucket.  
   Note:  
   Select Copy in the appropriate field to copy the value to your clipboard. The field label changes to Copied, but you can copy multiple times.
4. In Bitbucket, navigate to Repository settings \> Webhooks \> Edit webhook, and paste the copied Webhook URL in the URL field.
5. Select the following triggers.  
   * Repository: Push
   * Pull request: Created, Updated, Approved, Approval removed, Changes Request created, Changes Request removed,Merged, Declined, Comment created, Comment updated, Comment deleted, Comment resolved, Comment reopened.

   {#config-webhooks-bitbucket-manually__ul_mkf_l2m_52c}
6. Select Save.

*[\>]: and then