---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Integrations

# DevOps Change Velocity integrations {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
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## Summary of DevOps Change Velocity integrations

DevOps Change Velocity integrates with external DevOps toolchains by exposing REST endpoints that receive real-time webhook notifications or direct REST calls.
It also supports data import via polling and offers an API for integration with any coding, planning, or orchestration tools.
This enables ServiceNow customers to seamlessly connect their DevOps tools to gain comprehensive visibility and control over their development pipelines and change processes.
Show full answer Show less  

## Supported Tools

The application includes default connectors for commonly used DevOps tools across several categories:

* **Planning:** Azure Boards (Azure DevOps cloud), Azure DevOps Server 2022.0.1, Jira Server \& Cloud, ServiceNow Agile Development 2.0, GitHub (cloud and Enterprise), Rally
* **Coding:** Azure Repos, Azure DevOps Server 2022.0.1, Bitbucket (on-premises and cloud), GitHub (cloud and Enterprise), GitLab (on-premises and cloud)
* **Orchestration:** Azure Pipelines (various job types), Azure DevOps Server 2022.0.1, Jenkins (multiple project types), GitLab, GitHub (cloud and Enterprise), Argo CD, JFrog, Azure Artifacts
* **Testing:** Test results from supported orchestration pipelines including GitHub, GitLab, Azure DevOps, Azure DevOps Server, and Jenkins are displayed in test summaries
* **Software Quality:** SonarQube scans integrated with Azure DevOps pipelines, Azure DevOps Server, and Jenkins pipelines
* **Feature Flags:** Split (latest cloud version)
* **Security:** Veracode, Checkmarx One, and Checkmarx SAST

If a customer's tool is not on the list, manual configuration of integrations is supported via user-created integrations.

## Third-party Extensions and Plugins

ServiceNow provides extensions to facilitate pipeline modeling and branch analysis, especially for tools like SonarQube, Jenkins, and Azure DevOps where native REST APIs and push notifications are insufficient:

* **Jenkins plugin for ServiceNow DevOps:** Enables orchestration communication and pipeline control from ServiceNow DevOps; installable via Jenkins Marketplace.
* **ServiceNow DevOps extension for Azure DevOps:** Available on Visual Studio Marketplace to integrate Azure DevOps pipelines with ServiceNow DevOps.
* **ServiceNow DevOps custom actions for GitHub Actions:** Available on GitHub Marketplace to integrate GitHub workflows with ServiceNow DevOps.

## Practical Benefits for ServiceNow Customers

* Real-time integration and data synchronization between ServiceNow DevOps and external DevOps tools enhance visibility into development and deployment processes.
* Prebuilt connectors streamline onboarding of popular DevOps tools, reducing manual setup effort.
* Extensibility with plugins and custom actions ensures compatibility with complex or custom pipelines.
* Support for security, quality, feature flagging, and testing tools enables comprehensive change velocity tracking and risk management.

These integrations empower organizations to accelerate change delivery while maintaining governance and traceability within the ServiceNow platform.  
Get an overview of how DevOps Change Velocity integrates with your
external DevOps toolchain and the tools supported for this
integration.

The DevOps Change Velocity integration with external tools is achieved by exposing REST endpoints to receive webhook notifications or direct REST calls from these tools in real-time. Additionally, DevOps Change Velocity enables importing of data from these tools using polling. DevOps API enables integration with any coding, planning, or orchestration tools. For more information, see [DevOps API](https://www.servicenow.com/docs/access?context=devops-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US).

## Supported tools {#dev-ops-overview__section_g2z_tft_x5b}

The DevOps Change Velocity application provides connectors by default to connect the following commonly used DevOps tools to import data. If your tool isn't included in this list, you can manually connect and configure an integration. See [User-created integrations in DevOps Change Velocity](https://www.servicenow.com/docs/vQFdht~5IWrJIBZTEapn~Q "User-created integrations are for integrating additional planning, coding, and test tools that are not available by default in the DevOps Change Velocity application.").{#dev-ops-overview__table_qpj_y3v_shb__entry__2}

| Tool type | Tools and the supported version |
|-|-|
| Planning | * Azure Boards (Azure DevOps latest cloud version) * Azure DevOps Server (ver 2022.0.1) * Jira Server and Jira Cloud (latest cloud version) * ServiceNow Agile Development 2.0 * GitHub (latest cloud version) * GitHub Enterprise (ver 3.7) * Basic authentication * OAuth {#dev-ops-overview__ul_dxr_qms_c1c} * Rally (latest cloud version) {#dev-ops-overview__ul_sv2_bjv_shb} |
| Coding | * Azure Repos (Azure DevOps latest cloud version) * Azure DevOps Server (ver 2022.0.1) * Bitbucket (ver 7.19.2 on-premises) * Bitbucket Cloud (latest cloud version) * GitHub (latest cloud version) * GitHub Enterprise (ver 3.7) * Basic authentication * OAuth {#dev-ops-overview__ul_pkh_y24_mmb} * GitLab (ver 13.0.6 for on-premises or latest cloud version) {#dev-ops-overview__ul_uy2_m2n_p3b} |
| Orchestration | * Azure Pipelines (Azure DevOps latest cloud version) Jobs supported: * Agent job * Agentless (server) job {#dev-ops-overview__ul_ucf_c31_wkb} * Azure DevOps Server (ver 2022.0.1) * Jenkins (ver 2.289.1) Jobs supported: * Freestyle project * Folder (default is 3 levels) * Pipeline * Multibranch Pipeline {#dev-ops-overview__ul_t5f_ykh_k3b} * GitLab (ver 13.0.6 for on-premises or latest cloud version) * GitHub (latest cloud version) * GitHub Enterprise (ver 3.7) * Basic authentication * OAuth {#dev-ops-overview__ul_v12_bnp_2wb} * Argo CD (latest cloud version) {#dev-ops-overview__ul_oyg_sh1_wkb} |
| Repository artifacts | * JFrog (ver 7 for on-premises or latest cloud version) * Azure Artifacts (Azure DevOps latest cloud version) * Azure DevOps Server (ver 2022.0.1) {#dev-ops-overview__ul_axn_ccd_cvb} |
| Testing | If any test is run as part of the pipeline executions of the following supported Orchestration pipelines, the information is shown in the test summary * GitHub (latest cloud version) * GitHub Enterprise (ver 3.7) * Basic authentication * OAuth {#dev-ops-overview__ul_ohy_hnp_2wb} * GitLab (ver 13.0.6 for on-premises or latest cloud version) * Azure DevOps (latest cloud version) * Azure DevOps Server (ver 2022.0.1) * Jenkins (ver 2.289.1) {#dev-ops-overview__ul_zs5_fcd_cvb} |
| Software Quality | SonarQube (ver 8.9.6 or latest cloud version) scans supported on * Azure DevOps pipelines (latest cloud version) * Azure DevOps Server (ver 2022.0.1) * Jenkins (ver 2.289.1) pipelines {#dev-ops-overview__ul_v2b_lvj_5pb} |
| Feature Flag | Split (latest cloud version) |
| Security | * Veracode (latest cloud version) * Checkmarx One (ver 1.0.17) * Checkmarx SAST (ver 1.0.16) {#dev-ops-overview__ul_orl_psl_hzb} |
[ ]

{#dev-ops-overview__table_qpj_y3v_shb}

## Third-party extensions {#dev-ops-overview__section_b1h_mft_2lb}

Use the ServiceNow extensions to model your pipeline in DevOps and configure branch analysis for tools like SonarQube.

Additional extensions may be required for applications such as Jenkins or Azure DevOps. These extensions are used when ServiceNow
DevOps can't integrate using only the native REST API and push notifications.

Jenkins plugin for ServiceNow
DevOps

:   A Jenkins plugin is provided to enable change acceleration so your
    orchestration tool can communicate and control certain aspects of pipeline executions
    from within ServiceNow
    DevOps.

    Install the plugin from the Jenkins Marketplace. Navigate to Manage Jenkins \> System configuration \> Plugins in your Jenkins instance. Search for ServiceNow DevOps Plugin
    and select it, and then select Install.

ServiceNow
DevOps for Azure DevOps

:   Use the ServiceNow DevOps extension on [Visual Studio Marketplace](https://marketplace.visualstudio.com/items?itemName=ServiceNow.vss-services-servicenow-devops) if you plan to integrate your Azure DevOps pipeline with ServiceNow
    DevOps.

    For more information, see [Use the ServiceNow DevOps extension for Azure DevOps and Azure DevOps custom actions](https://www.servicenow.com/docs/QeKTKWUHaBnO0tiUMzb2sw#config-dev-ops-extensions-azure "Install and configure DevOps extension for Azure DevOps to send build and release notifications from your Azure pipeline to DevOps Change Velocity.").

ServiceNow DevOps custom actions for GitHub Actions

:   Use the ServiceNow DevOps custom actions on [GitHub marketplace](https://github.com/marketplace?query=servicenow+devops) if you plan to integrate your GitHub workflows with ServiceNow
    DevOps.

    For more information, see [GitHub Actions configurations](https://www.servicenow.com/docs/_2kflP5I79hEAR3PnbiMhg#github-actions-integration-with-devops "Configuration information on GitHub Actions, such as, secrets, workflows, and limitations.").
To start integrating DevOps Change Velocity with your toolchain, see [Integrating DevOps Change Velocity with third party tools](https://www.servicenow.com/docs/Q0kWw_axokYwpWE9QcMP_A "Integrate your orchestration, planning, coding, artifact, software quality, and security tools with DevOps Change Velocity for end to end change traceability and automation.").
**Related concepts**   

* [Getting started with DevOps Change Velocity](https://www.servicenow.com/docs/Plk1z_DxjfUelaQIr4neBw "Learn about the setup process for DevOps Change Velocity that is required before configuring integrations with your toolchain.")

