DevOps Retry Policy

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enable the DevOps Custom HTTP Retry Policy for most tool communication from ServiceNow flows to automatically retry failed requests when a step encounters an intermittent issue, such as a network failure or request rate limit.

    You can navigate to the action in Flow Designer > Designer > Actions and in the REST step, select Enable Retry Policy. For the DevOps Custom HTTP Retry Policy to take effect, override the default policy for the alias and select the DevOps retry policy.

    To customize the retry configuration, access the DevOps Custom HTTP Retry Policy settings in IntegrationHub > Retry Policy.