---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Jira

# Jira integration with DevOps Change Velocity {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Connect to your Jira server or cloud instance to discover plans and enable real-time notifications for projects, issues, and releases.

## Jira integration overview {#jira-integration-dev-ops__section_jzs_sjz_gwb}

When you connect and configure a Jira instance, all existing work items are imported through plans, and a webhook is established to ensure updates are tracked real-time. You can then associate these planning objects to application for
end-to-end traceability.

## Get started {#jira-integration-dev-ops__section_lgy_sjz_gwb}

Use one of the following options to onboard Jira. For a guided experience, use the workspace to onboard a tool. Alternatively, you can use the Service Catalog or Classic experience.
* **[Onboard Jira to DevOps Change Velocity --- Workspace](https://www.servicenow.com/docs/J05b3yaxDqggk0o9ny27bw)**   
  Connect to your Jira Server or Jira Cloud instance from the DevOps Change Workspace to discover available plans and register webhooks to track projects, stories, features, and epics.
* **[Onboard Jira to DevOps Change Velocity --- Service Catalog](https://www.servicenow.com/docs/mN70Cj0O~_YChX8NWzdEig)**   
  Create, connect, discover, and configure your Jira Server or Jira Cloud instance using the ServiceNow Service Catalog.
* **[Onboard Jira to DevOps Change Velocity --- Classic](https://www.servicenow.com/docs/N8cyvs6gxuBihoyr~mHR5g)**   
  Connect your Jira Server or Jira Cloud instance to discover, configure, and import projects and work items such as stories, epics, and features.