Onboard Rally to DevOps Change Velocity — Service Catalog

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create, connect, discover, and configure your Rally instance using the ServiceNow Service Catalog.

    Before you begin

    Role required: sn_devops.admin or sn_devops.tool_owner

    Procedure

    1. Navigate to All > Service Catalog > Catalog Definitions > Maintain Items and search for DevOps.
      Note:
      You can also access the service catalog from Employee Center or Service portal.
    2. From the DevOps catalog items, select and activate DevOps App Onboarding and DevOps Tool Onboarding.
    3. After activating, select DevOps Tool Onboarding and select Try it.
    4. In the DevOps Tool Onboarding form, enter the tool details:
      Field Description
      Tool name Name for your Rally integration.
      Tool integration Select Rally.
      Tool URL URL of your Rally instance to integrate.
      Tool password/ Access token Enter the API key for Rally.
      Use MidServer Optional. Select MID Server for an on-premises tool that is attached to a MID Server. Application is automatically set to  DevOps  and capability is set to REST.
    5. Select Order Now.
      A request is created. When the request is approved, the tool is created, connected, discovered, and configured.
    6. From the DevOps catalog items, select DevOps App Onboarding and select Try it.
    7. In the DevOps App Onboarding form, enter the details:
      Are you creating a new app or adding to an existing one? Select from the options whether to create a new app or use an existing app.
      App Enter the name for the app that you're creating or using.
      Onboarding pipelines Leave empty.
      Onboarding repositories Leave empty.
      Onboarding plans Enter the connected Rally tool name.
      Plans Select the plans for which you want to import historical data.
      Import from and Import to Select the dates for which you want to import the data. By default, the last 30 days are selected. You can choose to import data for a maximum of 90 days.
    8. Select Order Now.
      A request is created. When the request is approved, the plan objects are associated to the app record, which enables real-time tracking. Historical data is also imported for the selected plans. The Track field is automatically enabled for imported plans.