Add Zoom connection

Use the information generated during Zoom account configuration to register DEX for Zoom as an OAuth provider and enable the instance to request OAuth 2.0 tokens. Add the Zoom connection in Workflow Studio to perform actions in Zoom.

Before you begin

Role required: admin

Procedure

1. From your ServiceNow instance, navigate to Process Automation > Workflow Studio.
2. Select the Integrations tab.
3. In the Search all connections field, enter DEX for Zoom.
   

   Note:

   The Outbound tab is selected by default. Confirm that the Outbound tab is already selected.
4. In the Zoom card, select View Details.
   • To configure the default connection and credential alias record that is shipped along with the DEX for Zoom spoke, select View Details.
   • To manage more than one DEX for Zoom connection records, create a child alias record by selecting Add Connection. For more information about using multiple connections, see Supporting multiple connections.

   If you’re configuring the spoke for the first time, select Configure. Otherwise, select Edit.
5. On the form, fill the following values.

   Field	Description
   Connection Name	Name to identify the connection record.
   Connection URL	Base URL to connect to your Zoom instance. Enter https://api.zoom.us.
   OAuth Entity Name	Name to identify the application registry record.
   OAuth Client ID	Client ID created during application registration.
   OAuth Client Secret	Client secret created during application registration.
   OAuth Redirect URL	OAuth callback endpoint. Enter https://<instance-name>.service-now.com/oauth_redirect.do.

   

6. Select Configure and Get OAuth Token.
   A confirmation message is displayed that the token is available.