---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Bulk deploy ACC on Windows

# Install Agent Client Collector on Windows using Microsoft Intune {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Use Microsoft Intune to install Agent Client Collector (ACC) on multiple Windows devices at once, promoting consistent deployment across your organization.

## Before you begin

* Create an agent registration key. For more information, see [Create an ACC registration key](https://www.servicenow.com/docs/A8AdsfH8x8vr_j9sJITe0A "Set up an Agent Client Collector (ACC) by creating an agent registration key to identify and authenticate agents that are enabled to send data to the collector. The key helps promote the security and integrity of the data collected from the system.").
* Uninstall the ACC agent from your candidate test devices. For more information, see [Uninstall the Agent Client Collector agent from a device](https://www.servicenow.com/docs/AFCsaTxcz5fEg~rkY7vJVg "Removing the Agent Client Collector (ACC) agent ensures clean device states after testing, proper decommissioning, or when you need to reinstall with different configuration settings.").

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Role required: agent_client_collector_admin

## About this task

The following procedure describes how to mass-deploy ACC using Microsoft Intune. Your organization might have a different method to accomplish this task.

To mass-deploy ACC using Microsoft Configuration Manager instead, see [Bulk deploy Agent Client Collector on Windows using Microsoft Configuration Manager](https://www.servicenow.com/docs/0mqk9bq50cK0bdUAEzvpUw "Use Microsoft Configuration Manager to install Agent Client Collector (ACC) on multiple Windows devices at once when your organization manages endpoints with Configuration Manager rather than Microsoft Intune.").

## Procedure

1. On the ServiceNow instance, download the installation package:
   1. Navigate to AllAgent Client CollectorDeploymentAgent Downloads.
   2. Download the MSI installer by selecting the Download icon (![]()) under the Windows Downloads section.
   3. Copy the command from the Single-line installer commands section of Agent Client Downloads.
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2. In Microsoft Intune, navigate to AppsWindows.
3. Select Create.
4. From the Select app type drop-down menu, select Line-of-business app, then click Select.  
   Note:  
   Depending on your setup, you might have to select Win 32 app.
5. Click Select app package file, browse to the folder where you stored the ACC installation package file, and select OK.
6. Complete the Add app form:  
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   | Tab | Steps |
   |-|-|
   | App information | Complete the required fields as shown in the following procedure. 1. Name your application. 2. Provide an easily recognizable description. 3. Enter ServiceNow for Publisher. 4. Paste the command that you copied earlier into Command-line arguments and remove content before `/quiet`. 5. In the command string `/quiet /qn /norestart CONNECT_WITHOUT_MID="true" ACC_CNC="`<var class="keyword varname">ACC_CNC</var>`" REGISTRATION_KEY="`<var class="keyword varname">REGISTRATION KEY</var>`" INSTANCE_URL="`<var class="keyword varname">INSTANCE URL</var>`" LOCALUSERNAME="`<var class="keyword varname">local user name</var>`"`, confirm or enter the variable parameters as follows: * ACC_CNC: gateway URL for your region * REGISTRATION KEY: ACC registration key * INSTANCE_URL: URL that contains your ServiceNow instance name * LOCALUSERNAME: <kbd class="ph userinput">SYSTEM</kbd> {#bulk-deploy-acc-on-win__ul_eh1_z4j_xgc} {#bulk-deploy-acc-on-win__ol_l2b_5nj_xgc} |
   | Scope tags | Define the scope tags to control role-based access to the objects you create, then select Next. This setting is optional. |
   | Assignments | Define the groups, users, and devices to which you want to deploy the ACC, then click Select. |
   [ ]

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7. Select Next.
8. Review the settings, then select Create.  
   You can view the ACC application in the application list. Once the users check-in and are synchronized with Microsoft Intune, the silent installation process begins.
9. Do one of the following to monitor the deployment status:
   * In Microsoft Intune, select your newly created application.
   * Review the log file on the endpoint devices: C:\\ProgramData\\ServiceNow\\agent-client-collector\\log\\acc.log.
   * On an endpoint device, search for Services and check the status for Agent Client Collector.
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