DEX guided setup

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Install and configure required plugins to start monitoring and administering your organization's devices using Digital End-User Experience guided setup.

    After installing DEX, use the DEX guided setup experience to install and configure the associated plugins.

    In the primary navigation pane, select the DEX Administration icon () and access-guided setup through the following cards:

    Agent deployment on Windows devices
    Install Agent Client Collector for DEX on Windows.
    Agent deployment on macOS devices
    Install Agent Client Collector for DEX on macOS.
    Deploy browser extension
    Enable DEX browser extension.
    Desktop Assistant deployment
    Activate Desktop Assistant on the employee's device.
    Digital End-user Experience Self-service configuration
    Configure the DEX Self-service on your ServiceNow® instance.