Modify collected metrics under a child policy

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Turn off an existing DEX metric for certain configuration item (CI) criteria by creating a child policy.

    Before you begin

    Role required: sn_dex_admin

    About this task

    Metric collection on any device is managed using agent policies. Agent policies are downloaded on the devices when the list of metrics is downloaded. The metrics are collected based on the CI filter criteria of the policy, and you can modify which metrics are collected. For example, in one of the policies available with the base system.

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. In the primary navigation pane, select the DEX Administration icon ().
    3. In the Device and application configuration section, select Manage policies on the Agent policies card.
    4. Select the policy for which you want to create a child policy.
    5. Select Create Child.
      A child policy inherits the parent policy configuration.
    6. Modify the parent name and description to indicate which new criteria are added to the child policy.
      Note:
      In the Publish status field, the value is set to Draft. After you create and save the policy, the value changes to Ready to publish.

      In the Hierarchy field, the value is set to None. If you create a child for the current policy, the value changes to Parent.

    7. Update the criteria for the child policy.
      1. Enter a name for your child policy by modifying the parent policy name.
      2. On the Monitored CIs tab, confirm that Monitored CI type by filter is selected.
      3. In the Filter section, add a filter condition to scope the child policy.
      4. Select Save.
    8. Select Save.
    9. In the Check Instances related list, select the applicable instance name.
    10. In the Check Instance form, navigate to Related Links > Check Parameter.
    11. Select metrics.
    12. In the Check Parameter form, modify metrics as needed.
      Check Parameter form with the metrics value being updated
    13. Select the Update button.
    14. Select Return to Policy.
    15. Select Publish.
      The Publish status value changes to Queued. When the publishing job runs, the value changes to Published, and the policy becomes active on the agent.