---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Open Employee Center

# Open Employee Center from Desktop Assistant {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Open Employee Center from Desktop Assistant to access a unified portal for finding information, getting help, and requesting services.

## Before you begin

* Confirm
  that the DEX
  Desktop Assistant \[sn_dex_desktop\] application has been installed. For more information, see [Install Application and Device Health](https://www.servicenow.com/docs/3Ei~nK2qqh_Lci8rn9XW7A "Digital End-User Experience (DEX) is available with activation of the Digital End-User Experience [sn_dex] plugin. You must have the admin role to install the DEX product [sn_dex]. During installation, Application and Device Health is included as a component in DEX.") and [Download and install Desktop Assistant](https://www.servicenow.com/docs/dI4Ux4b0gNBb2xc~OSTTmw "Download and install Desktop Assistant by using operating system-specific installer commands, Desktop Assistant installers, or endpoint management solutions.").

* Map the Employee Center card to the Employee Center portal of your organization.

{#open-employee-center__ul_jhd_hlx_fgc}

Role required: sn_dex_desktop.user or sn_dex_desktop.admin

## Procedure

1. Log in to Desktop Assistant.  
   For more information, see [Open and log in to Desktop Assistant](https://www.servicenow.com/docs/AW4yXIRC3BIVADeaOxCTyQ "Open and log in to Desktop Assistant to get quick access to self-service tools, network tests, important notifications, and support resources.").
2. On the Desktop Assistant home page, select Employee Center to open the Employee Center portal.
{#open-employee-center__steps_azr_2qr_lwb}