Configure a connection for DEX for Microsoft 365

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add and configure the Microsoft Teams connections to authenticate ServiceNow requests in the DEX for Microsoft 365.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Process Automation > Flow Designer.
    2. Select the Integrations tab.
    3. Select the Connections tab.
    4. Configure the DEX for Microsoft 365 connection.
      1. Locate the DEX for Microsoft 365 connection alias and select View Details.
        Note:
        Don't select Add Connection.
      2. Select Edit or, if you are configuring the DEX for Microsoft 365 for the first time, select Configure.
      3. In the Configure Connection form, fill in the fields.
        Field Description
        Name Name to identify the alias record associated with this connection.

        This is set to DEX for Microsoft 365.
        Connection URL Connection URL.

        Enter https://graph.microsoft.com.
        API Version The value is set to v1.0 by default.

        If you are using any other API version, update the version number here.
        Token URL OAuth server token endpoint.

        Enter https://login.microsoftonline.com/<Directory-ID>/oauth2/v2.0/token.
        Client ID Application ID created during application registration.
        OAuth Client Secret Client secret created during application registration.
      4. Select Configure and Get OAuth Token.