Run ACC as a managed group user

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Run Agent Client Collector (ACC) from a managed group account to meet your organization's security, manageability, and auditability requirements.

    Before you begin

    Create a user and add the user to the following groups:
    • Remote Desktop users: Required to fetch the logged-in user details.
    • Performance Monitor users: Required to fetch all performance-related metrics of application and device level.
    • ServiceNow users: Has privileges to Performance Monitor, Log on as a service, and Debug program.
    • Administrator users: Equivalent to a local system user, provides access to fetch information on Bit locker, energy consumption, and so on.

    Role required: admin

    Procedure

    1. On the Windows host, navigate to Services.
    2. Select and hold (or right-click) Agent Client Collector.
    3. Select Properties.
    4. Select the Log on tab.
    5. Select the user that you created.
    6. Select OK.