Run ACC as a local system account user

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • To fetch the complete playbook content data for a Windows device, the Agent Client Collector (ACC) must run as a local system account.

    Before you begin

    Role required: sn_dex.admin

    Procedure

    1. From the Windows task bar, navigate to Services > Run as administrator.
    2. Open the Agent Client Collector service and select the Log On tab.
    3. Select Local System account and select OK.
      Figure 1. Agent Client Collector Properties window
      The Agent Client Collector Properties window from which you can select the local system account to log on.