---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Put a release on hold

# Put a release on hold {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Mark a release on hold when work must pause temporarily, and resume or cancel it later from the same menu.

## Before you begin

The release is in the Pending or In Progress state.

Role required: sn_dpr_model.release_admin

## About this task

Put a release on hold when work must stop temporarily, for example while you wait on an external dependency or investigate an issue. While the release is on hold, a warning banner appears on the release pages, and the
Complete phase action and automatic phase progression are blocked. Task updates, field edits, configuration item and change request association, running policies, and downstream integrations
continue to work as usual. For more information about the On Hold state, see [Release states](https://www.servicenow.com/docs/8vcz9HjFf6T0sDWRnUjxJw "A release moves through a defined set of states, from creation to closure. The On Hold state lets you pause a release temporarily without losing task, policy, or association data.").  
Important:  
You're prompted to enter a hold reason when you mark a release on hold, even though the field isn't configured as mandatory at the record level.

## Procedure

1. On the release page, select the release overflow menu (![More actions button icon.]()) and select Mark on hold.
2. In the Hold reason field, enter the reason for putting the release on hold.
3. Select Mark on hold to confirm.

## Result

* The release state updates to On Hold, and a warning banner appears on the release pages. The banner remains until the release is resumed or cancelled and can't be dismissed.
* The Complete phase action and automatic phase progression are blocked.
* You can't add a product to the release while it's on hold.
{#dpr-hold-resume-release__ul_result-put-release-on-hold}

## What to do next

While a release is on hold, you can resume it or cancel it from the same release overflow menu (![More actions button icon.]()).

1. Select Resume release and confirm to return the release to the state it was in before it was put on hold (Pending or In Progress).
2. Select Cancel release and confirm to cancel the release directly from the On Hold state.
{#dpr-hold-resume-release__ol_postreq-hold-actions}