---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Employee Slate for ITSM

# Employee Slate for ITSM {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Employee Slate for ITSM includes the Service Health Broadcast widget that surfaces active outages and degradations to employees and lets them ask Otto for a summary.

## Get started {#employee-works-itsm__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn how Employee Slate for ITSM displays active outages, degradations, and enables tech lounge walk-up visits](https://www.servicenow.com/docs/iO6eFUnPTv3kx0AvIFktMw "Employee Slate for ITSM displays active outages and degradations through the Service Health Broadcast widget, which provides plain-language summaries from Otto. Employees can check in for walk-in IT help, book appointments through the Tech lounge widget, or start check-in conversationally with Otto.") | [ConfigureConfigure the Employee Slate for ITSM application to get started](https://www.servicenow.com/docs/pWWgZQqxT3PQXcF00JC4Yw "Use Employee Slate for ITSM to manage IT service requests using Employee Slate for Moveworks or with Employee Slate (built for Now Assist).") | [UseUse Employee Slate for ITSM](https://www.servicenow.com/docs/Pt5HXTOzB6QniqigoERa_g "View active outages and degradations using the Service Health Broadcast widget. Ask Otto for a summary of current issues, check in for walk-in help, or book appointments using the Tech Lounge widget.") |
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{#employee-works-itsm__table_yjk_vdk_zjc}