Incident Communications Management

The ServiceNow® Incident Communications Management application enables organizations to create and manage communications related to major business issues or incidents.

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ExploreLearn about Incident Communications Management concepts and features.	ConfigureConfigure environment, tools, and user access.
Manage Incident CommunicationsLearn about defining and managing communication process for an incident.	ReferenceGet details about Incident Communications Management components such as roles and dependent applications.

Troubleshoot and get help

• Ask or answer questions in the Incident Communications Management community
• Search the Known Error Portal for known error articles
• Contact Customer Service and Support