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sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

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ft:locale :

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ft:publication_title :

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---

# Incident Management integrations

# Incident Management integrations {#ariaid-title1}

Incident Management integrations connect your incident response process with other tools so you can automate incident handling and address specific challenges directly.
* **[Incident Management integration with Universal Request](https://www.servicenow.com/docs/QM1zeozEyGdWUGgOYrjnyQ)**   
  Incident Management integrates with Universal Request so users can get incident-related services through a single service desk.

