---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Incident Management data model

# Incident Management data model {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Incident Management data model diagram shows the relationships between the tables within the application and provides an overall picture of how the Incident Management application operates.

## Data model {#incident-mangmt-data-model__section_o4r_qqk_bcc}

The incident management data model shows the tables and their relationships within the Incident Management application.

The flexibility of the Incident Management application provides a data model that you can extend and use to fit your needs.