Legacy: Open Incidents Reports dashboard

View the current information about open incidents as a list, or as a heatmap or pivot table organized by breakdown.

Important:

Starting in Xanadu release, the Open Incidents Reports dashboard is deprecated. Users can use Incident management dashboard to view the current information about open incidents as a list, or as a heatmap or pivot table organized by breakdown.

Figure 1. Tabs of the Open Incidents Reports dashboard

End user and roles

End user and goal	Required role	Benefits

Interactive filters

• Priority
• Category
• Assignment Group
• State
• Age

Data visualizations

Title	Type	Description
Open Incidents List	List	List of all incident records for open incidents
Open Incidents Pivot	Pivot	Table that lets you explore open incidents by combinations of state, assignment group, category, priority, and age.
Open Incidents Heatmap	Heatmap	Heatmap that lets you explore the number of open incidents by combinations of state, assignment group, category, priority, and age.