---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create a record producer using a template

# Create a record producer using a template {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use a predefined incident template with a record producer to fill in standard information for the incidents that the record producer creates.

## Before you begin

Role required: catalog_admin or admin

## Procedure

1. Navigate to AllService CatalogCatalog DefinitionsRecord Producers.
2. Select New and complete the steps in [Create a record producer](https://www.servicenow.com/docs/access?context=t_DefRecProdInSCat&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US).
3. Select the Generated Record Data tab and select the incident template to populate fields when the record producer is submitted.
4. Select the Additional Action icon ![]() and then select Save.
**Related tasks**   

* [Create an incident template](https://www.servicenow.com/docs/hpse7pZLWwI7ptd3_qDEIw "Create an incident template to capture incident information consistently. A template fills in standard field values so that you don't have to enter them for each new incident.")
* [Create a module that uses an incident template](https://www.servicenow.com/docs/wb18wAwCYFSLlaJdP1ayTg "Create a module to log an incident with pre-filled field values from an existing template.")
* [Create a record producer to log incidents](https://www.servicenow.com/docs/ncCg5jdHCt1mSb7EhrHZNA "Create record producers to log incidents directly from Service Catalog.")

*[\>]: and then