---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create a record producer using a template

# Create a record producer using a template {#ariaid-title1}

Freigeben Version: Brazil  
Aktualisiert 10. September 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer  
If a predefined incident template exists, it can be used with the record producer to
fill in standard information for the incident.

## Vorbereitungen

Role required: catalog_admin or admin

## Prozedur

1. Navigate to AllService CatalogCatalog DefinitionsRecord Producers.
2. Click New and complete the steps in [Create a record producer](https://www.servicenow.com/docs/access?context=t_DefRecProdInSCat&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US).
3. Click Generated Record Data and select the incident template to populate fields when the record producer is submitted.
4. Right-click on the form header and click Save.
**Zugehörige Tasks**   

* [Create incident template](https://www.servicenow.com/docs/hpse7pZLWwI7ptd3_qDEIw "Create an incident template to confirm consistency in the way information about the incident request is captured. A template also helps you to create incident easily and accurately.")
* [Create a module that uses incident template](https://www.servicenow.com/docs/wb18wAwCYFSLlaJdP1ayTg "Create a module to log an incident with pre-filled field values from an existing template.")
* [Create a record producer to log incidents](https://www.servicenow.com/docs/ncCg5jdHCt1mSb7EhrHZNA "Create record producers to log incidents directly from Service Catalog.")