---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Change tasks

# Change tasks {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
ITSM Mobile Agent lists the change tasks assigned to you so you can view and work on them. A single tap shows the details, activities, and related change tasks.

Tap the card to access all the change tasks assigned to you.

1. [Filter](https://www.servicenow.com/docs/69odL0E0nBs6qcsi2n28jA "Set additional filters to limit the number of records that are displayed on a screen. Filtering records in the mobile app works like filtering with a condition builder on the ServiceNow AI Platform.") the list according to your set criteria.
2. Swipe left to add comments to the task or close the task.
3. On the Change Tasks screen, tap any task to view the details, activity, and related change tasks. You can add comments or close a task from this screen.  
   Note:  
   Each change task card shows the risk value of the task, for example, Very High or Moderate.
{#change-tasks__ol_vhs_ylr_vjb}