End a conference call

As a host or a user with the incident manager role, you can end the conference call.

Before you begin

Role required: itil, itil_admin, or admin

Procedure

1. Open ITSM Mobile Agent app.
2. In My work tab, tap See All.
   
3. Tap the incident record you want to work on.
4. Tap Related > Incident tasks.
   
5. Tap on the incident task record.
6. Tap Collaborate > Conference calls > Active.
7. Tap on the conference call.
   
8. Tap .
9. Tap End call.