End a conference call from major incident

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • A host or a user with the major incident manager role can end the conference call.

    Before you begin

    Role required: major_incident_manager, itil, itil_admin, or admin

    Procedure

    1. Open ITSM Mobile Agent app.
    2. In Major incidents tab.
    3. Tap Active collaborations.
      Active collaborations in major incident tab.
    4. Tap More options.
    5. To end the call tap End call button.

      Tap Cancel to resume the conference call.

      More options.