ITSM Mobile Agent features and plugins

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Learn about the plugins used in ITSM Mobile Agent.

    The ITSM Mobile Agent application offers various plugins that can enhance functionality and provide additional features. Some of the common plugins used with ITSM Mobile Agent include the following:
    • com.glideapp.itom.snac [Event management]
    • com.sn_hamp [Hardware asset management]
    • com.sn_shift_planning [Shift Planning]
    • com.sn.slack.ahv2 [Slack spoke-store]
    • com.snc.iam [Incident communications management]
    • com.snc.incident.mim [Major incident management]
    • com.snc.notify [Notify]
    • com.snc.on_call_rotation [On-call Scheduling]
    • com.snc.pa.incident.mim [Performance Analytics - Major Incident Management]
    • com.snc.pa.itsm_dashboards [Performance Analytics - ITSM Dashboards]
    • com.snc.tcm_collab_hook [Collaboration services - store]