Major incident dashboard

Review major incident information at a glance on your mobile.

The dashboard in the Major incidents application provides the information about the count of major incidents, mean time to identify an incident as a major incident and mean time to resolve.

Tap on any of the areas to open a detailed graphical representation of the associated information. You can also scroll left or right on the screen to view information pertaining to a different day or a week.

Note:

• The data visualization changes for Major incident dashboard are available in the base system for both the new or upgrade customers. You can also view mobile analytics in Platform analytics workspace to configure or create new data visualization. For more information, see Create a mobile analytics preview.
• For the upgrade customers who have already customized the analytics sections, the data visualizations changes are not available by default. You can enable the new analytics section records from the Mobile Agent section of the Mobile App Builder to view the visualized changes.