Request time off with On-Call Scheduling

Use the Time-off requests tab to view a list of time-off requests that are divided into pending and completed requests.

Before you begin

Role required: Itil, sn_incident_write

Procedure

1. Open the ITSM Mobile Agent app.
2. On the On-call Schedule tab, tap Time-off requests.
   A list of time-off requests is displayed. The list is divided into pending and completed requests.
3. Tap the filter icon () to view specific time-off requests.
4. Tap the menu icon () and select Request time-off.
5. Complete the following fields on the Request time-off form:
   • Group
   • Start date
   • End date
   • Proposed coverage
   • Notes
6. Tap Submit.