Manage time-off requests with On-Call Scheduling

Use the Time-off requests tab to approve or reject the time-off request that you've received.

Before you begin

Role required: rota_Manager

Procedure

1. Open the ITSM Mobile Agent app and tap My team.
2. On the On-call Schedule tab, tap Time-off requests.
   A list of time-off requests is displayed. The list is divided into pending and completed requests.
3. Tap Approve or Reject the time-off requests that you've received.
   Note:

   Add a reason for the time-off request rejection.
4. Tap the filter icon () to view specific time-off requests.
5. Tap the menu icon () and select Request time-off to go to the Request time-off form.
6. Complete the required fields on the form and tap Submit.