---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Add time savings

# Add time savings {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add new time savings as a contributing indicator based on your organizational preferences.

## Before you begin

Role required: sn_sd.success_dashboard_admin

## Procedure

1. Navigate to AllSuccess DashboardGetting StartedSuccess DashboardKey performance indicators (KPIs).
2. Select the row context menu for Contributing KPI type to add the time savings option as a contributing indicator.
3. Update the Persona group and Time Saved details.
4. Select Add.
5. Update the existing time savings for the requested items by selecting the record and selecting Remove.  
   Note:  
   You can update the record only in the application scope.
{#add-time-savings__steps_s4m_cm5_vrb}

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