---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Reference

# ITSM Success Dashboard indicators reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about components installed with ServiceNow
ITSM Success Dashboard indicators.
* **[Success Dashboard indicators user roles and responsibilities](https://www.servicenow.com/docs/TJoRHqmqLwRTM1b4Nq083w)**   
  Leaders and process owners of both ITSM and HR can configure and use the Success Dashboard indicators to measure the success of the implementation.
* **[ITSM Success Dashboard glossary](https://www.servicenow.com/docs/C4YQgkJZNvzZQSETMimwUw#glossary-landing-sd)**   
  Learn about the terms and concepts in ITSM Success Dashboard.