Run a Schedule report to view my schedule

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • An On-Call Rotation Schedule report shows users or groups that are on-call for a specified time period.

    Before you begin

    Role required: itil, roster_admin, rota_admin, rota_manager

    Procedure

    1. Navigate to All > On-Call Scheduling > Reports > Schedule Report.Screenshot showing how to navigate to schedule report.
    2. Specify the Report style:
      • Table: Display a list that can be sorted, filtered, and configured.
      • Formatted: Generate a report in PDF format. Select Click to Print to print the report.
    3. Select the start date for the report.
    4. Move at least one group into the Selected list.
      Enter the first few letters of the group into the Name starts with field to see a list of groups that start with those letters. Or select the All groups check box to see the list of all groups.
    5. Click Run Report.

    Example

    Example Formatted report: The report shows on-call commitments for all specified groups during the specified date range.

    Figure 1. Formatted Schedule report
    Formatted Schedule report