Request time off and suggest who can cover

You can schedule your own time off and suggest a suitable cover from among fellow roster members.

Before you begin

To use this feature, the system administrator must enable the Configuration to determine if PTO requests need approval system property (com.snc.on_call_rotation.pto.approval.required).

Role required: itil

Procedure

1. Navigate to On-call Scheduling > On-call Calendar.
2. Select the shift entry for the time off.
3. Click Schedule Time Off and fill in the form.

   

   Table 1. Schedule time off form

   Field	Description
   Member	The member getting time off (typically, yourself).
   Starts and Ends	Start and end dates for the time off.
   Propose cover	Name of a roster member who can provide cover in the absence.
   All day event	Option to specify that the time-off period involves full workdays.
   Notes	Optional. Comments to help the shift manager understand the request.

4. Click Schedule.
   The time off is tentatively scheduled in your On-Call calendar.