Migration job

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Get your instance ready for the Problem Management Best Practice — Madrid — State Model plugin (com.snc.best_practice.problem.madrid.state_model) and so you can update your existing records with the new states.

    The stages to get your instance ready for the problem state model and to migrate your records are:
    1. Resolve blocking modifications
    2. Review warning modifications
    3. Map problem states
    4. Map problem task states
    5. Activate Problem Management Best Practice — Madrid — State Model
    6. Prepare base plugins
    7. Restore base plugins
    8. Resolve blocking and warning modifications
    9. Migrate active records
    10. Migrate inactive records