Problem model form

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Description of the field values for the problem task model form.

    Table 1. Problem Model form
    Field Description
    Name Unique name for the problem model.
    Default problem model Option for enabling the problem model as a default model on the problem request form.
    Active Option for specifying that this model is available for selection when creating a problem request.
    Description Detailed description of the problem model.
    Advanced Security Option to enable role-based access controls and user criteria to tailor the problem creation landing page views. When you enable Advanced Security, the Available For, Not Available For, and Can write tabs appear next to the Model States tab.
    Read Roles Option to define the roles to view the problem model.
    Write Roles Option to define the roles to edit the problem model.