Integrating with external procurement applications

Release version: Australia

Updated March 12, 2026

1 minute to read

Manage an end-to-end procurement process by integrating external procurement applications with Software Asset Management and create software requisitions directly on the external procurement applications. Software Asset Management tracks these requisitions and automatically generates entitlements or entitlement import errors after these requisitions are received on the external procurement application.

Integrating Software Asset Management with external procurement applications help you to:

Gain end-to-end visibility of the entire purchase request to entitlement creation.
Automate the complete process of creating software requisitions to entitlement creation.
Reduce errors in entitlement creation.

Before you begin

Activate the Procurement plugin (com.snc.procurement). For more information, see Activate Procurement.
Install the Asset Management - Procurement Integration (app-itam-procurement-integration) store application from ServiceNow Store. For more information, see Install Asset Management - Procurement Integration.